Frequently Asked Questions & Answer

"The important thing is not to stop questioning. Curiosity has its own reason for existing." – Albert Einstein

Why should I choose Stutorialz for my child’s tutoring needs?

Stutorialz is a top- tier tutoring program in STEM subjects (Science, Technology, Engineering & Math) for students in the college preparatory track.

Here are a few of the many things that set us apart from our competitors:

  • We give your child personal one-on-one attention and develop a truly individualized study plan.
  • Sessions are focused on your child’s particular goals.
  • Our tutors excel at what they do, and we carefully match them to your child on the basis of several factors, including personality, learning style, and current level of proficiency in the subject.
  • Your child can access the curriculum 24/7 from anywhere with a good internet connection.
  • Our platform is uncomplicated, designed to be easy to use.
  • We deliver excellent value the best online tutoring for the price.
  • We generate regular progress reports for you and your child, so you will always know where things stand.
How does your program work?

The Stutorialz tutoring platform offers complete courses in STEM subjects, each tailored to your child’s particular needs. We develop a comprehensive learning plan that incorporates personalized one-on-one tutoring sessions with a teacher specifically matched to your child. Our platform’s unique Learning Management System provides your child with ready access to the course curriculum 24/7, and each course includes an e-book, handy study tools, self-assessments, and regular progress reports.

Why should I choose Stutorialz if my child can get free tutoring?

While free tutoring websites may be a good choice for a student who simply needs a little more practice or is stuck on a homework assignment, they often fail at identifying and addressing a student’s conceptual deficits. The one-on-one tutoring offered by Stutorialz is much better suited to effectively meet these challenges, as lesson plans are crafted and presented by a dedicated tutor to target your child’s unique needs. The result is assurance that your child will be able to master the subject matter, rather than muddle through.

How is my child matched with a tutor?

We match each student with perspective tutors on factors such as experience, course selected and time chosen.

What if a tutor is not a good fit for my child?

At Stutorialz, we are very careful to match each student with a tutor that will be compatible and teach the material in a way that the child will understand with the least amount of difficulty. However, if for some reason it turns out that the tutor and student are not a good match, we will work to identify the cause and remedy the situation. We strive to provide a valuable and engaging experience for all of our students, and we encourage parents to voice any questions or concerns so that you and your child can get the most out of the tutoring sessions. For results to be apparent, we recommend that you stay with the same tutor for at least 60 days.

What if my child drops out of the class? Am I obligated to pay the remaining balance of the course fee?

Yes, you are still obligated to pay for a course that your child drops. There are several reasons for this, including the fact that in order to attract and retain the best tutors, Stutorialz makes commitments to them based on enrollments in our courses for fixed periods of time, and we require our tutors to make similar commitments of their time.

Do your tutors give homework?

Yes, our programs are designed to work on a 2:3 ratio of live instruction time to independent study. For every two personalized one-on-one tutoring sessions, the student is expected to devote three sessions of comparable length to self-study, which may include homework, reading assignments, and tests.

My child has an attitude about math. Can you help with that?

We understand that some kids appear to be allergic to the mere mention of such things as cosine, vectors, or the quadratic equation. Lots of us have to work with subjects we don’t like and find difficult. But we believe there is usually an underlying root cause of such an aversion, typically one of the following:

  • Not understanding the concepts or ideas;
  • Struggling to learn large swaths of information in a short time;
  • Not being able to apply knowledge in an exam or classwork setting.

At Stutorialz, we aim to address the root cause of your child’s issue. Math is mainly about devoting the necessary time to grasp the concepts and then practice.

How do I know which course is the best for my child?

Stutorialz is designed to work in tandem with, and sometimes ahead of, school courses. Therefore, based on your child’s level of interest, performance in school, and academic goals, we will be able to recommend the right course, pace of study, and tutor to help your child achieve the goal for that subject.

How can I know that my child’s grade or test scores will improve with Stutorialz?

Stutorialz offers a tutoring program that is designed to help any child achieve better test scores and grades in STEM subjects. Keep in mind that there is no magic formula for achieving better grades, so it does not happen overnight, but we do promise that, if your child makes the effort, it will be worth it in the end. Every student will be expected to adhere to the study guidelines and commit the hours required for study each week. If your child is willing to dedicate the energy necessary to improve, you will definitely see better grades with Stutorialz. Starting on our program as early as possible and making it a part of your child’s regular schedule will set them on the path to higher scores and grades.

What are the qualifications of Stutorialz tutors?

All tutors are thoroughly screened, carefully evaluated and selected on the basis of various factors, including their academic background, skill level and experience, personality, manner, motivation and reliability. We require every tutor to have a teaching certificate or a minimum of a Bachelor’s Degree. They must also have at least three years’ experience teaching teenage students, have demonstrated ability as communicators, and show empathy, patience, and enthusiasm in their teaching. This gives us confidence that they will be able to establish positive connections with their students, making for a better learning experience.

Will I have to buy a special laptop or tablet for my child to use the Stutorialz online tutoring platform?

No. Any device that can run the Google Chrome and Safari web browser will work on our system.

Does my child need to use a particular internet browser to use your online tutoring platform?

Yes, the Stutorialz platform requires the student to use the Google Chrome or Safari web browser in order to operate correctly.

What are your system/technical requirements for using the Stutorialz tutoring platform?

The only requirement is that the device must be able to download and run the Google Chrome or Safari web browser and have a reliable internet connection.

Do I need to buy a textbook or other material for my child’s Stutorialz course?

No. This is a comprehensive program and we will provide all of the course material for your student.

Do you offer any discounts or scholarships?

No. Our pricing is already designed to be competitive while allowing us to offer top quality tutoring. Allowing for discounts or scholarships would require us to lower our standards, which we simply won’t do.

What payment methods are available?

We accept major credit cards and PayPal.

Can my child receive credit for a course with Stutorialz?

Stutorialz does not offer academic credit. This is a college preparatory program, designed to enable students to master the subject matter so they will be prepared to take exams at their school or other institutions where they may earn credit.

Can my child pause the course during the engagement? For how long?

We promise flexibility and we understand that kids today have a life. Therefore, we have built in the ability for a student to pause a course for a brief period; however, we recommend that you don't pause for more than two weeks at a time, as this will impact the student’s learning. Further, our tutors spend time preparing for each lesson, so we must request that you give us two weeks’ notice in advance of any suspension.

Can my child do more than one course at a time?

Yes, however, since these courses are intensive and each one requires a minimum weekly commitment of 4-7 hours, based on the pace of study selected, we advise that you carefully consider whether your child will be able to successfully manage more than one Stutorialz course at a time.

Are there minimum qualifications for taking a Stutorialz course?

Yes, each course has one or more prerequisites. Please refer to the specific course details for more information.

Will there be other students in the same online session with my child?

No. We believe that a tutoring session specifically tailored to your child ensures the best result. Therefore, each learning session is customized for your child and provided by the tutor on a one-on-one basis.

How can I monitor my child’s progress?

Our tutoring staff will touch base with you fortnightly to give you direct feedback on your child’s progress in the course. Also, our parent portal system allows you to log in and view test scores and other available progress information at any time.

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